Understanding and Implementing Digital Trust Effectively

Gopikrishna Butaka
作者: Gopikrishna Butaka, CISA, CDPSE, CC (ISC)2, CEH, ISO 27001 LA
发表日期: 2023年6月2日

As the world has become more hyperconnected and digital interactions between systems, devices and people become more complex and complicated, 数字的信任 has become an increasingly discussed concept. In today’s permimeterless digital world, the significance of 数字的信任 and the emphasis on creating a trusted environment is key.

消费者对网络安全的信心, data privacy and responsible artificial intelligence (AI) is dependent on the actions of organizations, and developing 数字的信任 is a key step in establishing this confidence and contributing to growth as an organization. Organizations must get better at communicating with their customers and other stakeholders, 无论是集体还是个人, about data security and the trust-value relationship.

The speed in growth of technological advances does not provide enough time to keep up. 明白的时间 数字的信任 和教育组织.

To implement 数字的信任 in an organization, a few practical steps include:

  • Creating awareness of the 数字的信任 ecosystem
  • Conducting periodic training for employees about best practices for protecting sensitive information and personally identifiable information data (PII)
  • Creating policies and implementing the processes for the periodic disposal of sensitive data
  • 实现强大的访问控制
  • Creating a comprehensive security plan with all stakeholders involved
  • Encouraging the use of external assurance services for critical operations
  • Ensuring that all critical technologies are periodically updated to address any security vulnerabilities that are discovered
  • Encouraging a system of self-reporting security incidents
  • Creating and implementing robust data governance policies
  • Exercising due diligence on all third-party vendors and their data access
  • Implementing best practices for data breaches
  • Encouraging the use of automated tolls to manage cyberrisk
  • Developing a culture of obtaining user consent before using PII

一旦建立了这些步骤, organizations with a strong vision and stability can create an audit plan for 数字的信任. Auditing can ensure that robust systems and procedures are in place and are verified through quantitative and qualitative audit techniques. A few practical steps to audit 数字的信任 in an organization are:

  1. Periodic review and evaluation of policies and procedures to ensure no gaps with the latest industry trends
  2. Evaluation of the technologies used by the organization to avoid technology becoming obsolete and making the organization vulnerable
  3. Periodic review and testing of the incident response plan
  4. Periodic review of threat modeling and root cause analysis, especially related to cyberattacks and data breaches

维护数字信任

Although it appears that 数字的信任 is the responsibility of the IT function, board members and top executives must also be informed and updated periodically on 数字的信任 as any adverse effect will have a drastic impact on the overall business of the organization.

数字信任是关键, and although establishing and maintaining it might take a lot of effort, losing it can happen in an instant – and lead to problems that are not easily remedied. Organizations need to treasure and safeguard the 数字的信任 bestowed upon them by their clients, employees and stakeholders in this fast-paced digital world. They must manage trust across the organization as a strategic necessity to sustain business.

编者按: For further insights on this topic, read Gopikrishna Butaka’s recent Journal article, “数字信任与审计功能” , ISACA杂志,第2卷2023.

ISACA杂志